United VIP Lounge (former Global First Lounge)
LHR
UA's premium tier at LHR: a la carte and quieter than United Club for Polaris and Star First.
United VIP / Polaris Lounge at LHR T2 is the airline's premium tier — distinct from the larger United Club. A la carte dining from a manned kitchen, full bar with champagne, dedicated work zone, private shower suites. Crowd is mostly UA Polaris (Business class) passengers plus Star Alliance First on Star carriers from T2. Quieter and more designed than United Club.
Crowding · spacious
Quiet enough for focused work. Dedicated workstations, fast Wi-Fi.
A la carte from manned kitchen — UA Polaris-branded mains, salads, dessert. Bar pours champagne, premium spirits, curated wines.
Dietary: Vegetarian a la carte options · Vegan dishes available · Gluten-free on request
Inside T2 airside, follow signs to United VIP / Polaris Lounge — separate entrance from United Club.
- 01Clear immigration and security at T2
- 02Follow signs to UA Polaris Lounge (separate from United Club)
- 03Take escalator to upper level
- 04Present Polaris boarding pass at reception
Landmarks: T2 upper level · United Club (separate, lower tier) · LH Senator (T2A)
ℹ London Heathrow (LHR)
Included: Complimentary cold buffet · Complimentary hot buffet · Complimentary full service restaurant · Complimentary soft drinks · Complimentary full bar
Pricing is confirmed at booking.
Instant confirmation · No hidden fees
Make the most of it.
Order from the a la carte rather than buffet.
United Club is the alternative for non-Polaris UA passengers.
Star Alliance First (rare) opens it on any Star carrier — most travelers don't qualify.
Hours follow UA Polaris flight schedule.
Showers usually short queues.
Quick answers.
Generally no — UA Polaris is restricted to Star First and UA Polaris cabin. Star Gold goes to United Club.
Polaris is the premium tier — a la carte, smaller, quieter. United Club is buffet, larger, broader access (Star Gold).
No. UA does not sell day passes for Polaris.
