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United ClubCleveland (OH) Airport (CLE)

★4.3(401 reviews)

CLE · Main

Star Alliance

Cleveland's airline lounge — United and Star Alliance, with a hot buffet and bar.

About this lounge

The United Club at Cleveland Hopkins is the airport's airline-branded lounge, located on Concourse C between gates C14 and C16, airside after the main security checkpoint. It serves United and Star Alliance premium-cabin passengers along with eligible status holders — typically Star Alliance Gold members on a qualifying flight or United Club members. Compared with the airport's contract lounge, the food offering is more substantial: there's a hot and cold buffet alongside snacks, and a bar serving complimentary house wine, beer and spirits with premium drinks available to buy. The lounge is set up to suit both relaxing and getting a little work done before a flight, with a business-friendly area, televisions, magazines and flight-information screens, plus a children's area for families. Its Concourse C position puts it close to the cluster of United gates, making it a convenient base if you're connecting or departing on United from Cleveland.

United and Star Alliance accessHot and cold buffetBar with complimentary and premium drinksConcourse C, gates C14-C16Business area and children's area
Best forUnited premium-cabin passengersStar Alliance Gold membersUnited Club members◌ Noise: moderate

Crowding · busy at peak

Work readinessGOOD
7.0/ 10
Wi-FiStandard
PowerAvailable in places
Desk spaceBusiness area with workspace
Quiet areasQuieter zones away from the buffet and bar.

A capable spot for pre-flight work, with a business-friendly area and seating you can use for a laptop. Good for email and calls between flights, helped by its location near United's connecting gates.

Food & drink

The United Club offers a more complete spread than the airport's contract lounge: a complimentary hot and cold buffet plus snacks, with a bar pouring complimentary house wine, beer and spirits and premium drinks available to buy. Soft drinks are complimentary. It's a place where you can put together a proper plate before a flight rather than just grab a snack.

✓Complimentary hot buffet
✓Complimentary cold buffet
✓Snacks
✓Complimentary house wine, beer and spirits
✓Premium drinks for sale
Must tryA hot plate from the buffet before boarding,A complimentary pour from the bar
How to get there
⏱ 7 min walkAirsideMain

After clearing the main security checkpoint at Cleveland Hopkins, head to Concourse C on the departure level; the United Club is between gates C14 and C16.

  1. 01Check in at the main terminal
  2. 02Clear the main security checkpoint
  3. 03Follow signs to Concourse C
  4. 04Find the United Club between gates C14 and C16

Landmarks: Concourse C · Gates C14-C16 · Departure level

ℹ Departure Level,Concourse C between gates C14 and C16

Amenities
Cold food
Alcoholic drinks
Magazines
TV
Flight information
Accessible facilities
Business centre
Kids area
Hours & entry
Opening hours
MON 05:00-19:30 TUE 05:00-19:30 WED 05:00-19:30 THU 05:00-19:30 FRI 05:00-19:30 SAT 05:00-19:30 SUN 05:00-19:30
Entry
Star Alliance Gold
Location
Main

Included: Complimentary snacks · Complimentary cold buffet · Complimentary hot buffet · Complimentary soft drinks · Complimentary house wine and beer · Complimentary liquor · Premium drinks for sale

Membership required

Star Alliance Gold Status or Business Class Ticket

Other lounges at CLE:

See all lounges at CLE
Insider tips

United Club tips

01

You'll need United Club membership, a Star Alliance Gold tier, or a qualifying premium-cabin ticket to get in.

02

The United Club is on Concourse C between gates C14 and C16 — handy if you're connecting on United.

03

The hot and cold buffet is a step up in food from The Club CLE on Concourse B.

04

Premium drinks are available to buy alongside the complimentary house pours.

05

There's a children's area, making it a more comfortable wait for families.

FAQ

United Club: frequently asked questions

United and Star Alliance premium-cabin passengers and eligible status holders — for example Star Alliance Gold members on a qualifying flight — plus United Club members. Access follows United Club and Star Alliance lounge rules.

It's on Concourse C between gates C14 and C16, airside after the main security checkpoint.

Yes — there's a complimentary hot and cold buffet alongside snacks, plus a bar with complimentary house pours and premium drinks for purchase.

Entry is tied to United Club membership, Star Alliance status or an eligible premium-cabin ticket. If you don't qualify, The Club CLE on Concourse B is the airport's pay-in contract lounge.

Also at CLE

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Wi-FiCold foodAlcoholic drinks
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