VIP Lounge (Landside)
★3.8(303 reviews)NLT · Main Terminal · landside
Nalati's only lounge — a quiet landside space on DragonPass or pay-per-visit.
The VIP Lounge at Nalati Airport is the airport's single lounge, set landside on the second floor of the departure hall on the right-hand side, before security. The decor is simple and functional, with soft lighting that creates a relaxed atmosphere, a few televisions quietly broadcasting news channels, and a mix of armchairs and small tables. Noise levels are generally low, making it a peaceful spot to unwind before a flight from this small Ili Kazakh Prefecture airport. It isn't a luxury space — refreshments are limited to complimentary snacks and soft drinks rather than a full buffet or bar — but it offers a quiet, comfortable break from the main terminal. Access is on DragonPass or a pay-per-visit basis, and because the lounge sits behind a controlled door, you contact the staff number posted at the lounge on arrival and a member of staff opens it. The lounge is open 07:00–19:00 with a maximum two-hour stay.
Crowding · generally calm
A quiet place to sit, but a basic one — there's no advertised Wi-Fi, desk space or dedicated work area, so it suits relaxing and light tasks rather than focused work.
Refreshments are simple and complimentary — a selection of snacks alongside non-alcoholic hot and cold drinks. This is a modest lounge rather than a dining venue, so don't expect a hot buffet or a bar; it's somewhere to grab a quiet drink and a bite before your flight.
The lounge is landside on the second floor of the departure hall, on the right-hand side. The door is access-controlled, so contact the staff number posted at the lounge and a member of staff will open it.
- 01Enter the main terminal departure hall
- 02Go to the second floor
- 03Head to the right-hand side
- 04Contact the staff number at the lounge to be let in
Landmarks: Departure hall second floor · Right-hand side of the hall
ℹ Landside - The lounge is located on the second floor of the departure hall on the right side. Note: Due to the special nature of this location, access control is needed, travelers need to contact 17797513755 to use the service, a member of staff will then open the door.
DragonPassIncluded: Complimentary snacks · Complimentary soft drinks
Facts checked by LoungeDeal on Jul 17, 2026
- —Children under 2 enter free
Airside members pay $18 — save $3.95Join Airside
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Make the most of it.
The lounge is landside — use it before security, as there's no airside lounge at NLT.
Contact the staff number posted at the lounge on arrival so a member of staff can open the controlled door.
DragonPass members and pay-per-visit guests use the same door and process.
Stays are capped at two hours, so time your visit close to your departure.
The lounge opens 07:00–19:00; outside those hours you'll wait in the main terminal.
Quick answers.
Yes — the Nalati VIP Lounge accepts DragonPass. Contact the staff number at the lounge so a member of staff can open the controlled door.
Yes — the lounge sells pay-per-visit entry, so you can use it without a membership.
Before security — the lounge is landside, on the second floor of the departure hall.
The lounge is open from 07:00 to 19:00, with a maximum two-hour stay.