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British Airways Arrivals Lounge

3.8(79 reviews)

LHR · Terminal 5

oneworldbritish-airwaysoneworldterminal-5arrivals

A Terminal 5 arrivals lounge to refresh after a long flight.

About this lounge

The British Airways Arrivals Lounge is in Heathrow Terminal 5, on Arrivals Level 1 (reached via the orange lifts), before security. Per our facts, entry is for oneworld Sapphire status holders and Business Class passengers. The lounge's description sets a serene escape from the hustle of Heathrow, blending modern British elegance with functional design — soft lighting, comfortable seating and quiet corners — with a low noise level ideal for tired travellers. The layout ensures privacy, with dedicated relaxation areas and a business corner. Listed amenities include Wi-Fi, showers, hot and cold food, coffee and tea, TV, air conditioning, step-free access, a business centre and power outlets. The food offering is a complimentary full-service restaurant, with a full bar. Listed opening hours are 05:00 to 14:00 daily.

oneworld Sapphire or Business Class accessTerminal 5, Arrivals Level 1 (orange lifts), before securityShowers to refresh on arrivalComplimentary full-service restaurant and a full barOpen 05:00 to 14:00 daily
Best foroneworld Sapphire status holdersArriving Business Class passengersTravellers who want to shower and eat on arrivalNoise: quiet

Crowding · comfortable

Work readinessGOOD
7.0/ 10
Wi-FiAvailable (speed not specified)
PowerListed
Desk spaceBusiness centre and business corner listed
Quiet areasQuiet corners and dedicated relaxation areas, per the description.

A strong stop for a quick catch-up on arrival, with Wi-Fi, a business centre, power outlets and a business corner all listed in a low-noise space.

Food & drink

Per our facts, the BA Arrivals Lounge offers a complimentary full-service restaurant, with hot and cold food and coffee and tea also listed among the amenities. Drinks include complimentary soft drinks and a full bar.

Complimentary full-service restaurant
Coffee and tea
Complimentary soft drinks
Complimentary full bar
Hot and cold food listed
Must tryA coffee or tea to wake up,A drink from the full bar if you fancy one
How to get there
Terminal 5

Terminal 5, Arrivals Level 1, reached via the orange lifts, before security.

  1. 01Arrive at Terminal 5
  2. 02Take the orange lifts to Arrivals Level 1
  3. 03Follow signs for the British Airways Arrivals Lounge
  4. 04Arrive before security to refresh

Landmarks: Orange lifts · Arrivals Level 1

Terminal 5, Arrivals Level 1 (via orange lifts), BeforeSecurity

Amenities
Wi-Fi
Showers
Hot food
Cold food
Coffee & tea
TV
Air conditioning
Accessible facilities
Business centre
Power outlets
Hours & entry
Opening hours
Daily · 05:00 – 14:00
Entry
oneworld Sapphire & Emerald
Location
Terminal 5

Included: Complimentary full service restaurant · Complimentary soft drinks · Complimentary full bar

Membership required

oneworld Sapphire Status or Business Class Ticket

Flying from LHR without status? These lounges sell day passes:

See bookable lounges at LHR
Insider tips

Make the most of it.

01

Access is for oneworld Sapphire status holders and Business Class passengers, per our facts.

02

It's an arrivals lounge on Arrivals Level 1 via the orange lifts, before security.

03

Showers and a full-service restaurant make it useful for refreshing after a long flight.

04

Listed opening hours are 05:00 to 14:00 daily, in line with its arrivals focus.

05

This is a Terminal 5 arrivals lounge; departing passengers should use a departures lounge instead.

FAQ

Quick answers.

Per our facts, entry is for oneworld Sapphire status holders and Business Class passengers.

Yes — showers are listed among the amenities, along with a complimentary full-service restaurant.

Terminal 5, on Arrivals Level 1 via the orange lifts, before security.

Also at LHR

Other bookable lounges.

Plaza Premium Lounge (Departures, Terminal 4)
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$53.95 / guest
Blush Lounge by Plaza Premium Group
LHR · Terminal 4 · 07:00 – 22:30
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$53.95 / guest
My Lounge (Pre-book Only)
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Wi-FiHot foodCold food
$40.95 / guest