United Club
★3.8(77 reviews)MSY · Terminal C
MSY's best-fed lounge — hot and cold buffet and a full complimentary bar for United and Star Alliance flyers.
The United Club at New Orleans (MSY) is one of only two lounges at the airport, sitting airside on Concourse C at Gate C7. It's the Star Alliance-aligned option: access comes through a United Club membership, Star Alliance Gold status on a Star Alliance flight, or an eligible United business-class ticket on a qualifying itinerary. The lounge has contemporary decor in neutral tones with soft lighting and a moderate noise level, and a mix of seating from armchairs to communal tables that suits both solo travellers and groups. It's the better-fed of the two MSY lounges, with a hot and cold buffet alongside a complimentary bar serving beer, house wine and spirits, plus premium drinks for sale. TVs and flight-information screens keep you on top of departures. It keeps daytime hours — roughly 04:00 to 19:15 — opening early for the first banks but closing before the latest evening flights.
Crowding · busy at peak
A workable spot before a flight, with communal tables and a moderate noise level that suit laptop work as well as relaxing. Fine for email and light work, though it isn't a dedicated business lounge.
The United Club at MSY is the better-stocked of the airport's two lounges for food, with a hot and cold buffet rather than just a cold spread. The bar pours complimentary beer, house wine and spirits, with premium drinks available to buy, alongside snacks — enough for a proper pre-flight meal.
Dietary: Vegetarian options
After clearing the central security checkpoint at the New Orleans terminal, follow signs toward Concourse C; the United Club is at Gate C7 on the concourse level.
- 01Check in at the New Orleans (MSY) terminal
- 02Clear the central security checkpoint
- 03Follow signs toward Concourse C
- 04The United Club is at Gate C7
Landmarks: Concourse C · Gate C7
ℹ Concourse Level,Gate C7
Star Alliance GoldIncluded: Complimentary snacks · Complimentary cold buffet · Complimentary hot buffet · Complimentary soft drinks · Complimentary house wine and beer · Complimentary liquor · Premium drinks for sale
Star Alliance Gold Status or Business Class Ticket
Other lounges at MSY:
See all lounges at MSYMake the most of it.
This is the Star Alliance lounge at MSY — bring your United Club or Star Alliance Gold card.
It's at Gate C7 on Concourse C, airside after the central checkpoint.
It's the better-fed of the two MSY lounges, with a hot buffet as well as a cold spread.
The lounge closes around 19:15, so a late-evening flight may fall outside its hours.
There's no Priority Pass or walk-in option at New Orleans, so non-Star Alliance flyers won't have access here.
Quick answers.
Access is for United Club members and Star Alliance Gold passengers travelling on a Star Alliance flight, plus eligible United premium-cabin travellers. There's no walk-in or Priority Pass entry.
It's airside on Concourse C at Gate C7. Clear the central security checkpoint and follow signs toward Concourse C.
Roughly 04:00 to 19:15 daily. It opens early for the morning banks but closes in the evening, so a late departure may fall outside its hours.
Yes. The United Club at MSY offers a hot and cold buffet plus a complimentary bar with beer, house wine and spirits, making it the better-fed of the airport's two lounges.
