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Saphire lounge(lnternational)Medan Airport (KNO)

★3.0(30 reviews)

KNO · International Terminal · airside

LoungeDealDragonPass

Kualanamu's airside international lounge on DragonPass — with showers near Gate 5.

About this lounge

The Saphire Lounge at Kualanamu International Airport offers a tranquil retreat amid the bustling terminal, airside near Gate 5 on Level 2 after passport control and security. Reachable on DragonPass, its decor combines modern minimalism with subtle Indonesian cultural touches for a soothing ambiance, with soft lighting and comfortable seating areas thoughtfully arranged. The lounge keeps a quiet atmosphere, ideal for unwinding before your flight, and while it can get moderately busy during peak hours it never feels overcrowded. Shower facilities and a smoking area add to its convenience, making it a strong choice for international travellers who want a calm, comfortable space after clearing the checkpoint — and the most accessible independent lounge at KNO for DragonPass holders.

DragonPass accessAirside, near Gate 5, Level 2Shower facilitiesSmoking areaCalm, Indonesian-accented decor
Best forDragonPass holdersInternational departuresConnecting passengers wanting a shower◌ Noise: low

Crowding · moderate at peak

Work readinessFAIR
6.0/ 10
Wi-FiStandard
PowerAt some seats
Desk spaceGeneral seating usable for laptops
Quiet areasGenerally quiet throughout, away from the buffet.

A workable airside spot before a flight, with Wi-Fi and comfortable seating you can use for a laptop. Fine for email and light tasks, with shower facilities to freshen up if you're connecting.

Food & drink

A buffet covers hot and cold dishes alongside a bar serving soft and alcoholic drinks, plus coffee, tea and soft drinks. It's well suited to a pre-flight meal or a calm drink after clearing the checkpoint.

✓Hot buffet dishes
✓Cold selection and salads
✓Snacks
✓Soft and alcoholic drinks
✓Coffee, tea and soft drinks

Dietary: Vegetarian options

Must tryA hot plate from the buffet before a long-haul departure,A coffee or tea after security,A light snack with a soft drink
How to get there
⏱ 6 min walkAirsideairside

Airside in the International Terminal: after passport control and security, the lounge is near the No.5 boarding gate on Level 2.

  1. 01Check in for your international flight
  2. 02Clear passport control
  3. 03Clear security
  4. 04Go to Level 2 near Gate 5 to reach the Saphire Lounge

Landmarks: No.5 boarding gate · Level 2 airside

ℹ Landside - Before passport control and security check, the lounge is located near No.1 Boarding Gate, Level 2.

Amenities
Wi-Fi
Newspapers
TV
Flight information
Air conditioning
Accessible facilities
Smoking area
Power outlets
Hours & entry
Opening hours
Daily · 05:00 – 22:00
Entry
LoungeDealDragonPass
Max stay
3 h
Location
International Terminal · airside

Included: Complimentary cold buffet · Complimentary hot buffet · Complimentary soft drinks

Facts checked by LoungeDeal on Jul 17, 2026

Good to know
  • —Children under 2 enter free
$16.95/ guest · up to 3 h

Airside members pay $14.50 — save $2.45Join Airside

✓Instant QR pass in your account
✓Stay up to 3 hours
✓Children under 2 free

As shown on the traveller's boarding pass

Visit date
Saturday, October 31
Guests
1

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Access options
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Insider tips

Saphire lounge(lnternational) tips

01

Access is via DragonPass — present your membership with your boarding pass.

02

It's airside near Gate 5 on Level 2, so clear passport control and security first.

03

Make use of the shower facilities if you're connecting from a long flight.

04

Arrive a little early at peak hours to be sure of a seat.

05

This is the most accessible independent lounge on Kualanamu's international side for DragonPass holders.

FAQ

Saphire lounge(lnternational): frequently asked questions

Yes — the airside Saphire Lounge in the International Terminal is reachable on DragonPass. Present your membership with your boarding pass; admission is subject to capacity.

Airside in the International Terminal, near the No.5 boarding gate on Level 2, after passport control and security.

Yes — the lounge has shower facilities, useful when you're connecting from a long flight.

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