Guest Service Counter (landside)
BAR · Main Terminal · landside
Efficient Service Hub for Smooth Travel
The Guest Service Counter at Qionghai Boao Airport offers a practical and efficient space for travelers to streamline their pre-flight experience. Located landside in the Departure Hall, the counter is designed for quick verification and assistance, ensuring a smooth transition through check-in and security. The decor is minimalistic, focusing on functionality with clear signage and a professional atmosphere. Lighting is bright and practical, ideal for handling travel documents. Noise levels remain moderate, with staff efficiently managing queues and inquiries. The overall feel is organized and reassuring, perfect for travelers seeking a hassle-free start to their journey
Crowding · Typically busy during peak flight times, but queues move quickly due to efficient staff
While not a dedicated workspace, the counter area provides basic amenities for quick tasks
Grab-and-Go Refreshments Before Security
The counter offers basic hot and cold food options, ideal for a quick snack before clearing security. While not a full dining experience, it provides sufficient sustenance for travelers on the go
Dietary: Vegetarian
Easy to locate in the Departure Hall, with clear signage
- 01Enter the Main Terminal and proceed to the Departure Hall
- 02Look for Gate 2 on your left
- 03Find the 'Check-in Counter' opposite Gate 2
- 04Present your Longteng Card for verification and receive your service voucher
Landmarks: Gate 2 · Check-in Counter · Departure Hall
ℹ Landside - at the "Check-in Counter" opposite Gate 2 in the Departure Hall (passengers go to the check-in counter with their Longteng Card and present it to the staff for verification. After successful verification, they will be given a service voucher. Passengers can follow the staff's instructions and use the service voucher to use the Express Pass service and go to the "First Class Lounge" next to Gate 2 on the second floor after security check)
- —Children under 2 enter free
Airside members pay $20 — save $4.95Join Airside
Instant confirmation · No hidden fees · USD
Make the most of it.
Arrive early during peak hours to avoid delays
Keep your Longteng Card easily accessible for quick verification
Use the Express Pass service for faster security clearance
Grab a quick snack here before heading to the First Class Lounge
Quick answers.
No, access requires verification of your Longteng Card
No, the counter is primarily for verification and assistance
Arrive at least 1-2 hours before your flight, especially during peak times
