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Saphire Mandai international Lounge

3.0(30 reviews)

KNO · Passenger Terminal

Star Alliancestar-alliancecosyshort-layovernear-gate

A cosy Star Alliance lounge near the boarding gates at Kualanamu — handy for short layovers.

About this lounge

The Saphire Mandai international Lounge offers a cosy, functional space ideal for short layovers or pre-flight relaxation at Medan Kualanamu, near Boarding Room 1. Open to Star Alliance passengers, its decor is understated with modern Indonesian touches, featuring warm lighting and comfortable seating arranged in small clusters. The lounge keeps a quiet atmosphere, perfect for unwinding, though it can get moderately busy during peak hours. A TV area provides a distraction for those wanting to catch up on news, while magazines offer a quieter alternative. The overall feel is efficient and practical, catering to travellers who want a peaceful spot close to their boarding gate before a flight out of Medan.

Star Alliance accessNear Boarding Room 1Cosy, functional layoutWarm lighting and small seating clustersTV area and magazines
Best forStar Alliance passengersShort layoversTravellers wanting a spot near the gateNoise: low

Crowding · moderate at peak

Work readinessBASIC
5.0/ 10
Wi-FiStandard
PowerAt some seats
Desk spaceGeneral seating usable for laptops
Quiet areasQuieter corners away from the TV area.

A practical spot for email and light tasks during a short layover, with Wi-Fi and general seating. It's cosy rather than a dedicated work lounge, but fine for catching up before boarding.

Food & drink

A light buffet and snacks sit alongside a bar serving soft and alcoholic drinks, plus coffee, tea and soft drinks. The offering suits a short layover or a quick refuel close to the boarding gate rather than a full meal.

Light buffet and snacks
Cold selection
Soft and alcoholic drinks
Coffee, tea and soft drinks

Dietary: Vegetarian options

Must tryA snack and coffee during a short layover,A soft drink while you watch the TV area,A light bite before boarding
How to get there
5 min walkPassenger Terminal

Near Boarding Room 1 in the passenger terminal; follow the lounge signage towards the boarding gates.

  1. 01Check in for your flight
  2. 02Clear security
  3. 03Head towards Boarding Room 1
  4. 04Arrive at the Saphire Mandai international Lounge nearby

Landmarks: Boarding Room 1

-,Gate Boarding Room 1

Amenities
Magazines
TV
Hours & entry
Opening hours
TUE 06:00-10:00 THU 06:00-10:00 FRI 13:00-18:00 SAT 13:00-18:00 SUN 13:00-18:00
Entry
Star Alliance Gold
Location
Passenger Terminal
Membership required

Star Alliance Gold Status or Business Class Ticket

Flying from KNO without status? These lounges sell day passes:

See bookable lounges at KNO
Insider tips

Make the most of it.

01

Access is via Star Alliance — bring your boarding pass and frequent-flyer card.

02

It's close to Boarding Room 1, so it's handy for a short layover near the gate.

03

Use the magazines and quieter corners if the TV area is busy.

04

Arrive a little early at peak hours to be sure of a seat.

05

This is a separate Saphire Mandai lounge from the SkyTeam one in the international departure hall — check the access route that matches your ticket.

FAQ

Quick answers.

It's open to Star Alliance passengers near Boarding Room 1. Present your boarding pass and frequent-flyer card on arrival.

Yes — it's a cosy, efficient space close to the boarding gates, ideal for a short layover or pre-flight relaxation.

Near Boarding Room 1 in the passenger terminal at Kualanamu.

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