Filoxenia Lounge
★1.5(315 reviews)HER · -
Heraklion's airline-status lounge — Star Alliance, oneworld and business class, with runway views.
The Filoxenia Lounge is Heraklion Kazantzakis Airport's airline-status lounge, set on the first floor above the check-in hall, roughly above desks 15-22. It serves Star Alliance Gold members, oneworld Sapphire members and business-class passengers on eligible flights, making it the go-to space for premium travellers passing through Crete's busiest airport. It's the more complete of HER's two lounges: a snack buffet with vegetarian options, a bar pouring house wine, beer and spirits, soft drinks, Wi-Fi, a TV, flight-information screens and a small business area with power at the seats. The big draw is the outlook — large windows give runway views over the apron, a pleasant way to watch the aircraft before boarding. As a single-terminal airport, Heraklion keeps things simple: there's no need to change buildings to reach the lounge.
Crowding · busier in summer
A workable spot for light tasks before a flight, with Wi-Fi, power at the seats and a small business corner. Fine for email and browsing, though it's a compact lounge rather than a dedicated work space.
The Filoxenia Lounge keeps its food offering light — a buffet of complimentary cold snacks with vegetarian options, rather than a full hot service. The bar is the stronger half of the spread, with complimentary house wine, beer and spirits alongside soft drinks. It's enough to settle in with a drink and a bite before a flight, though it leans towards snacking rather than a full meal.
Dietary: Vegetarian options
Inside the main terminal, head to the first floor above the check-in hall — the Filoxenia Lounge is above the check-in desks, roughly over desks 15-22.
- 01Enter the main terminal
- 02Go to the first floor above the check-in hall
- 03Look for the lounge above desks 15-22
- 04Present your status card or business-class boarding pass
Landmarks: Check-in desks 15-22 · First-floor mezzanine above check-in
ℹ 1 st floor (landside),-
Star Alliance Gold
oneworld Sapphire & EmeraldIncluded: Complimentary snacks · Complimentary soft drinks · Complimentary house wine and beer · Complimentary liquor
Star Alliance Gold Status or Business Class Ticket
Other lounges at HER:
See all lounges at HERMake the most of it.
Access is limited to Star Alliance Gold, oneworld Sapphire and business-class passengers — there's no general day pass here.
If you don't have status, the Evropi Lounge is Heraklion's pay-per-visit alternative.
Grab a window seat for the runway views over the apron.
The food is snack-focused — eat before you arrive if you want a full meal.
Heraklion gets very busy in summer; arrive early in peak season to be sure of a seat.
Quick answers.
Star Alliance Gold and oneworld Sapphire members on eligible flights, plus business-class passengers on a Star Alliance or oneworld carrier. There's no general walk-in day pass.
Yes — it sits on the first floor above the check-in hall with windows overlooking the apron, so you can watch the aircraft before boarding.
The food is snack-focused rather than a full hot buffet — expect cold snacks with vegetarian options, alongside a bar with wine, beer, spirits and soft drinks.