Saphire Mandai Lounge
★3.0(30 reviews)KNO
A calm, batik-accented SkyTeam lounge in Kualanamu's international departure hall.
The Saphire Mandai Lounge offers a calm retreat from the bustling international departure hall at Medan Kualanamu. Open to SkyTeam passengers, its decor blends modern minimalism with subtle Indonesian accents — warm wood tones and batik-inspired textiles — while soft, ambient lighting keeps the atmosphere soothing. A buffet and bar cover food and drink, and a TV room provides a livelier corner for sports fans, while quieter zones suit unwinding or light work. Noise levels are generally low and the lounge stays clean and orderly, though it can get moderately busy during peak hours. Overall it balances function with a genuine touch of local culture before an international flight.
Crowding · moderate at peak
A workable spot for email and light tasks before a flight, with Wi-Fi and general seating. It isn't a dedicated business lounge, but the quieter zones suit short work sessions.
A buffet covers hot and cold dishes alongside a bar serving soft and alcoholic drinks, plus coffee, tea and soft drinks. The spread suits a pre-flight meal or a light snack before an international departure from Medan.
Dietary: Vegetarian options
In the International Departure Hall at Kualanamu; follow signs for the departure-hall lounges after check-in.
- 01Check in for your international flight
- 02Proceed to the International Departure Hall
- 03Follow lounge signage
- 04Arrive at the Saphire Mandai Lounge
Landmarks: International Departure Hall
ℹ International Departure Hall
SkyTeam Elite PlusIncluded: Complimentary cold buffet · Complimentary hot buffet · Complimentary soft drinks
SkyTeam Elite Plus Status or Business/First Class Ticket
Flying from KNO without status? These lounges sell day passes:
See bookable lounges at KNOMake the most of it.
Access is via SkyTeam — bring your boarding pass and frequent-flyer card.
Use the quieter zones away from the TV room if you want to work or rest.
Arrive a little early at peak departure times to be sure of a comfortable seat.
This is an international departure-hall lounge — match it to an international flight.
If you hold DragonPass instead, the airside Saphire Lounge near Gate 5 is an alternative.
Quick answers.
It's open to SkyTeam passengers in the International Departure Hall — present your boarding pass and frequent-flyer card on arrival.
In the International Departure Hall at Medan Kualanamu; follow the lounge signage after check-in.
Yes — noise levels are generally low, with a quieter zone for unwinding and a separate TV room for sports, though it can get moderately busy at peak.
